Format Resumes for JazzHR ATS Clients

JazzHR uses parsing technology to automatically organize resume content into structured sections for your clients' review. When you submit a candidate, the system extracts contact information, work history, education, and skills into searchable fields. However, parsing technology details aren't publicly documented, so it's crucial to check current JazzHR documentation for the latest requirements. The system is designed for candidate-friendly processing, but complex formatting can still cause extraction errors that leave your submissions incomplete.

Your JazzHR clients can accept multiple file formats, giving you flexibility in candidate submissions. PDF files offer consistent formatting across different systems, while Microsoft Word formats (DOC and DOCX) allow for easy editing if clients need to make notes. Rich Text Format (RTF) and Open Document formats are also supported, though less commonly used. The key is ensuring your chosen format stays under the 5MB limit and uses clean, parseable formatting that JazzHR's system can process effectively.

The most common rejection reason is file size - resumes exceeding 5MB simply fail to parse, often due to embedded graphics or high-resolution images. Unsupported file types result in incomplete candidate profiles that frustrate your clients. Complex formatting elements like elaborate headers, footers, and non-standard layouts confuse the parsing system, creating gaps in extracted information. Since specific user feedback wasn't found in current documentation, agencies should test their formatting approach and monitor client feedback to identify potential parsing issues.