Format Resumes for Paycom ATS Clients

When you submit candidate resumes to clients using Paycom, the system immediately begins parsing to identify and extract relevant information. Paycom's ATS technology scans for contact details, work experience, education, and skills, then uses this data to automatically create an employee profile by autofilling the appropriate fields. This automated process is designed to streamline your client's hiring workflow, but it requires resumes to be formatted in a way that the parsing engine can reliably interpret. Understanding this process helps agencies optimize their submissions for better placement success rates.

While specific file format requirements weren't found in current documentation, general ATS best practices suggest that Paycom likely works best with standard formats. Most ATS systems, including enterprise solutions like Paycom, typically prefer .doc, .docx, or PDF formats with simple, clean layouts. For staffing agencies, it's important to check with your specific Paycom clients about their preferred submission formats, as individual organizations may have customized settings or requirements within their Paycom instance.

Based on general ATS guidance, candidate submissions to Paycom clients may face rejection due to formatting issues that prevent proper parsing. Common problems include complex layouts with tables, images, headers and footers, or non-standard fonts that confuse the parsing engine. When Paycom can't extract key information like contact details or work experience, the submission appears incomplete or unprofessional to your clients. For staffing agencies, this means lost placements and damaged client relationships. The key is ensuring your submissions use clean, simple formatting that allows Paycom's parsing technology to successfully extract and organize candidate information.