Format Resumes for Pinpoint ATS Clients

When you submit candidate resumes to clients using Pinpoint, the system automatically parses and extracts key information like contact details, work experience, and skills. However, specific parsing technology details aren't publicly documented, making it crucial to use standard formatting practices. The system processes submissions through automated screening before human review, meaning formatting issues can eliminate candidates before your client even sees them. Understanding this workflow helps agencies optimize submissions for maximum success rates.

Pinpoint accepts both PDF and DOCX formats for resume uploads, giving staffing agencies flexibility in submission formats. However, not all PDFs and Word documents perform equally well in ATS parsing. Clean, single-column layouts in either format typically yield better results than complex multi-column designs. When choosing between formats for client submissions, consider that PDFs maintain formatting consistency across different systems, while DOCX files may offer better text extraction capabilities.

While specific rejection reasons for Pinpoint aren't documented in available sources, common ATS issues typically include poor formatting, unreadable fonts, complex layouts, and missing standard sections. Agencies should focus on clean, simple resume structures with clear section headers and standard fonts. Since rejection patterns can vary by system configuration, it's important to check current documentation and test submission formats with your specific clients to understand their Pinpoint setup requirements.