Recruiting Firm Able to Deliver 'An Exceptional Candidate Experience' Thanks to Time-Savings Produced by iReformat
With More Time to Engage with Employees & Provide White-Glove Service During the Hiring Process, Firm Reports Improved Retention & Overall Efficiency!
Pat Munday, vice president of talent acquisition at Divurgent, a full-service, healthcare-focused/HIT consulting firm, says that recruiters were averaging an hour or more of formatting time per resume before iReformat.
Now, those same recruiters are spending just 15 minutes – a savings of 45 minutes per resume. Those time savings have opened the door to numerous company-wide benefits, Munday says.
"Thanks to iReformat, our recruiters and administrator can spend more time on revenue-producing duties and functions," Munday said. "Time is better served recruiting new talent and candidates, and interviewing and screening more resources. Our efficiency and productivity have skyrocketed."
The iReformat Difference:
iReformat is a powerful software program that automatically reformats resumes based on guidelines that users set themselves. iReformat includes numerous optimized templates and allows users to quickly create customized resume formats that look exactly the way they want.
With iReformat, recruiting firms don't have to adapt to a particular format, they can create a resume format based on their own needs. They can also do all of this while dramatically reducing the time they spend on resume formatting.
4 Big Benefits Divurgent Experienced by Using iReformat:
1. Time and Cost Savings
"Thanks to iReformat, we can now deliver a superior candidate experience with personalized communication and faster feedback," Munday said. "More time allows our recruiters to engage with clients, understand their needs deeply, and deliver better-matched candidates, which strengthens trust and long-term partnerships."
Munday adds that by using iReformat for resume formatting, recruiters can check in with employees more frequently, ensuring smooth onboarding and addressing concerns early, which in turn reduces turnover and increases retention.
2. Ease of Use
"iReformat is very user-friendly and easy to use," Munday said. "Before using iReformat, our recruiting team spent up to an hour formatting resumes, a purely administrative task that pulled focus from high-value work. Since adopting iReformat, we've saved significant time and money, and the impact goes far beyond efficiency."
3. Data and Content Accuracy
"Because we were manually formatting resumes before, there was room for error," Munday said. "iReformat ensures consistent, error-free resume formatting. When we handled this manually, there was always room for mistakes. Now, the platform delivers precise, standardized results every time."
4. Resume Format Consistency
"One more great thing about iReformat is that it also ensures consistent, professional formatting every time," Munday added. "It eliminates the errors and inconsistencies that came with manual resume formatting."
Additional Benefits Experienced by Divurgent:
Improved Candidate Experience: Recruiters are providing personalized communication, faster feedback, and a "white-glove" hiring process – leading to stronger employer branding and higher offer acceptance rates.
Stronger Client Relationships: More time allows Divurgent recruiters to engage with clients, understand their needs deeply, and deliver better-matched candidates.
Increased Retention: Recruiters can check in with employees more frequently, ensuring smooth onboarding and addressing concerns early – reducing turnover.
Higher Quality Hires: Extra time means recruiters can spend more effort sourcing passive candidates, vetting thoroughly, and building talent pipelines.
Strategic Initiatives: Freed-up time is being invested in employer branding campaigns and workforce planning.
The Bottom Line:
"The iReformat platform allows our recruiters to focus on what matters most: sourcing and recruiting top talent, vetting and interviewing candidates, and delivering an exceptional candidate experience," Munday said. "With more time to engage with placed talent and provide white-glove service during the hiring process, we've improved retention and overall efficiency. iReformat even enabled us to reduce an administrative headcount, further increasing cost savings. Simply put, iReformat pays for itself!"
As a result of all of these benefits, "Divurgent highly recommends this tool to any recruiting team looking to maximize efficiency, reduce costs, and improve its service," Munday said. "iReformat saves hours, cuts costs, and elevates the candidate experience. Its use means more efficiency, more savings, and more time for talent."
